Terms and Conditions

Thank you for being part of our community. To ensure the best possible experience for all members, we have established some guidelines for participation. By joining and using this community, you agree that you have read and will follow these guidelines. Please take a moment to acquaint yourself. If you have questions, contact your Member Business Advisor.

B2. User of Members Only Area Community

The INFRA MOA Community is an online discussion platform provided by INFRA for its members and constituents. While free and open discourse is encouraged, certain policies and rules are required to ensure that our online community remains fair, ethical, friendly, and legal. The MOA Community serves to foster networking, communication and sharing among and between INFRA members and associate retailers for the purpose of peer and operational support. From time to time, INFRA Staff and other industry members may participate in the MOA Community at the discretion of INFRA Management. Participating in the MOA Community is voluntary and subject to the discretion of the INFRA Community management team. By participating in the INFRA MOA community, users agree to the terms and conditions contained in this policy.

  1. Members will adhere to all INFRA Codes of Conduct in use of MOA Community including 2 Member Peer Code of Conduct.
  2. Members will respect that this forum is a private discussion between INFRA members and, as such, information and discussions will not be shared or forwarded outside MOA Community.
  3. Subscribers are welcome to post messages to and;
    1. ask about matters related to operations to survey others about practices,
    2. seek peer support,
    3. pass along announcements related to industry events or news,
    4. get references to helpful resources or contacts, or
    5. engage in discussion with other Community members about any industry-related issue.
  4. Do not post:
    1. advertisements or solicitations unless specifically sponsored by INFRA.
    2. any content such as charity requests, petitions for signatures, other solicitations of Community members, promotional materials, chain letters or letters relating to pyramid schemes, advertising or solicitations for funds, political campaigning, mass mailings, any form of unsolicited commercial or promotional email (spam) or an offering of any non-INFRA goods, services, schemes or promotions.
    3. political messages that advocate a particular viewpoint unless they relate to our industry and the need to place it in context. While the line may seem difficult to discern, members need to be sensitive to the difference between informing members of issues affecting our industry on the one hand, and postings that are more in the nature of political advocacy.
    4. any message, data, information, text or other material ("Content") that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, harmful, invasive of privacy or publicity rights, abusive, inflammatory, threatening, offensive, vulgar or otherwise injurious to third parties, or that would constitute or encourage a criminal offense, create any liability or violate any local, state, national, or international law or regulation. Users of the MOA Community may be held individually liable for any communications they post to the community forum in the MOA Community.
    5. unsubstantiated allegations, criticisms, or attacks on any INFRA members or organizations, including INFRA.
    6. any harmful content including without limitation, viruses, Trojan horses, worms, time bombs, zombies, cancelbots, or any other computer programming routines that may damage, interfere with, surreptitiously intercept or expropriate any system, program, data or personal information.
    7. job listing/postings
  5. Do not impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity or interfere with other users of MOA Community.
  6. By using the MOA Community, users agree to indemnify, defend and hold harmless, INFRA and its affiliates, officers, and agents from and against all loss, claims, demands, causes of action, liabilities, expenses, including reasonable attorney's fees and costs arising from any claim arising out of or resulting from in whole or part any breach of these guidelines by the user or any omission or act taken by the user. In no event will INFRA be responsible to the users for any indirect, consequential, special or punitive damages or losses users may incur in connection with the MOA Community or any of the data or other materials transmitted through or residing on the MOA Community even if INFRA has been advised of the possibility of such damage or loss.
  7. INFRA staff will be assigned admin rights for community forums, as part of the overall Community strategy. INFRA reserves the right to investigate any violation of these guidelines. INFRA may remove any user from the MOA Community for violation of these guidelines. Further, INFRA reserves the right but does not assume the obligation, to temporarily suspend specific Community forums in circumstances where a “flame war” is emerging. INFRA will inform a subscriber if they have been removed from the list, the reason for removal, and instructions to re-subscribe.

    (Adopted 09/07, revised 08/19, revised 08/20, revised 08/21, revised 05/22)